对 Analytics Receiver 进行故障诊断

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概述

请查找相关信息来帮助解决在使用 MobileFirst Analytics Receiver 时可能遇到的问题。

移动应用程序无法将数据传输到 MobileFirst Analytics Receiver

检查以下可能性。

  • 验证您的 MobileFirst Server 是否指向 MobileFirst Analytics Receiver 的正确值。确保 mfp.analytics.receiver.url 指向特定于 MobileFirst Analytics Receiver的 rest 端点 (http://hostip:port/analytics-receiver/rest)。
  • 另外，请确保端点 URL 包含标准主机名。否则，移动应用程序将无法与 MobileFirst Analytics Receiver 通信，并且预计会抛出以下错误。 
    External network Access failed. Response: WLResponse [invocationContext=null, responseText=, status=-1] WLFailResponse [errorMsg=Unable to resolve host "*****": No address associated with hostname, errorCode=UNEXPECTED_ERROR]
  • 向 MobileFirst Server 注册应用程序以获取特定于 MobileFirst Analytics Receiver 的 REST URL 和凭证。因此请尝试卸载然后安装应用程序，向 MobileFirst Server 注册该应用程序，以获取特定于 MobileFirst Analytics Receiver 的详细信息。检查客户机日志是否已通过 MobileFirst Analytics Receiver 成功传输。
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Inclusive terminology note: The Mobile First Platform team is making changes to support the IBM® initiative to replace racially biased and other discriminatory language in our code and content with more inclusive language. While IBM values the use of inclusive language, terms that are outside of IBM's direct influence are sometimes required for the sake of maintaining user understanding. As other industry leaders join IBM in embracing the use of inclusive language, IBM will continue to update the documentation to reflect those changes.
Last modified on June 01, 2020